Questions? We’ve got clear answers.
We believe communication should be as clean as your property. Here are the most common questions we get about our services, process, and what to expect.

General Service Questions
Yes - every quote is 100% free, with no pressure or obligation. Just fill out the short form or give us a call, and we’ll respond quickly with clear pricing.
We serve Knoxville and nearby communities including Fountain City, Bearden, West Hills, Cedar Bluff, Hardin Valley, Powell, and more across Knox County.
Absolutely. We work with homeowners, business owners, churches, schools, and property managers throughout the Knoxville area.
Yes - Cox Exterior Cleaning is fully insured for residential and commercial work. We take safety and responsibility seriously.
Process & Scheduling Questions
It’s simple:
1️⃣ Request a fast quote.
2️⃣ Approve and schedule your service.
3️⃣ Relax and enjoy your clean property.
Most residential jobs can be booked within 5–10 business days, depending on the season.
Not necessarily. As long as we have exterior access and any necessary instructions, we can complete your service while you’re away.
We accept most major payment methods - cash, card, and digital invoice payments through our secure system.
Service-Specific Questions
Soft washing uses lower pressure and cleaning solutions to lift organic buildup gently. Pressure washing uses higher pressure for hard surfaces like concrete or brick. We’ll always recommend the right option for your property.
Most exterior surfaces stay clean 3–12 months, depending on shade, humidity, and surrounding vegetation.
Yes - gutter cleaning is one of our core services, and we’ll be expanding into window cleaning soon.
Customer Experience Questions
We’ll fix it - fast. If you’re not completely satisfied, we’ll come back and make it right.
Yes. We communicate clearly before, during, and after service so you always know what’s happening and when.
Yes. We can set up seasonal or annual cleanings to keep your property looking its best year-round.
Ready for a clean that lasts?
Quick quotes, clear communication, and results that make your property look its best again. Let’s bring back the beauty of your space.